March 29th, 2026
Amazon is reshaping returns again. This time, it brings FedEx back into the network. Returns drive cost, margin, and customer experience. This shift signals a new phase in carrier strategy and competition. Amazon and FedEx are working together…

January 16th, 2026
UPS has restructured its U.S. sales organization and reduced headcount. The stated objective is a tighter focus on new business and account retention. The near-term impact for parcel shippers is disruption. Source article: Supply Chain Dive. What…

Parcel costs keep rising, even when volume stays flat. The biggest driver is no longer the base rate. It is the surcharge layer. Residential. Delivery area. Demand. Handling. Oversize. Fuel. These fees expand faster than most teams can model, and…

January 1st, 2026
One of the most common statements we hear from parcel shippers sounds definitive: “We’re locked into our UPS or FedEx contract.” That belief often stops organizations from taking action that could meaningfully reduce shipping costs and…

December 22nd, 2025
Monday, December 22 marks the first of three consecutive UPS rate increases that will compound your shipping costs through January. If you’re managing parcel spend for your organization, these dates should already be circled on your…

August 16th, 2025
UPS has announced a delay in the implementation of significant changes to its Domestic Large Package Surcharge and Additional Handling Charge definitions. Originally scheduled for August 17, 2025, these updates will now take effect on or after…