Parcel Audit
Let’s be honest: You don’t have the time or want to allocate resources to scan your weekly billing invoices for errors. It’s cumbersome and costs you money. No worries, we’ve got this.
We conduct audits using advanced analytics and proprietary software to review your shipping invoices for errors and billing inaccuracies. By identifying overcharges, service failures, and other issues, we aim to help you save money and enhance your shipping processes. We alert you to potential problems while maintaining a high standard of service.
Our Parcel Audit Process
Finding duplicate charges, invalid address correction fees, incorrect residential surcharge fees, wrong DIM weight charges, and missing proof of delivery is a hassle and time-consuming. We will find them and provide you with a summary and next steps if action is needed to address the cost. Here is our process:
- 1. Conduct Invoice Advanced Analytics: Examine each line item for accuracy. This includes but is not limited to, eligible refunds based on the carrier’s service guarantee, overcharges, and potential fraud charges
- 2. Identify Potential Areas of Concern: ebb Logistics provides the details and guidance of our findings. This may include information such as charges that are anomalies to your current shipping trends and possible service selections that may cost you additional shipping costs that may not be warranted.
- 3. Educate and Guide you on the Next Steps: You review the finding summary and recommendations to determine if further action is needed. Our role in the audit process is to find and provide guidance on the next steps if applicable.
