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Parcel and freight consulting services
We help shippers negotiate carrier agreements, audit parcel and freight invoices, and understand shipping costs. Our team combines carrier pricing experience with ebb Logic™, our proprietary audit and analytics platform. We also help with warehouse, packaging and operational decisions.
What does a parcel consultant do?
A parcel consultant helps shippers review and negotiate UPS and FedEx agreements, audit invoices, recover eligible refunds and analyze shipment data. These services can identify savings in contract terms, billing, packaging and shipping choices. At ebb Logistics, our fees are based on recovery or documented savings.
We start with a free review of your agreement. You receive a written explanation of the terms and any opportunities worth investigating before deciding whether to proceed.
Our team manages ebb Logic™ using your existing billing files. After a negotiation, we continue checking invoices to confirm that the agreed rates and discounts are applied.
Core engagements
Contract negotiation
We review twelve months of your shipping invoices and compare your contract terms with those available to similar shippers. This parcel rate benchmarking helps us identify changes worth requesting. We then negotiate directly with your carrier.
For shippers reviewing or renewing carrier agreements02Parcel audit
A parcel invoice audit checks for billing errors and contract compliance. ebb Logic™ reviews service failures, duplicates, address corrections and surcharges, then checks each charge against your discounts, tiers, minimums and accessorial terms. It runs every week, so problems are caught soon after they begin.
For shippers who want their invoices checked against their carrier agreement03UPS invoice audit
Our UPS invoice audit runs in ebb Logic™, checking portfolio tiers, ground discounts, DIM divisors, annual rate caps, fuel and accessorial incentives. Fourteen UPS-specific rules identify missing credits and contract terms worth renegotiating.
For UPS shippers who want to verify their invoice charges04FedEx invoice audit
Our FedEx invoice audit runs in ebb Logic™, checking base and earned discounts, minimum net charges, DIM divisors, fuel, surcharge modifications, duplicates and shipments with no incentive applied. Our team pursues missing credits and explains contract gaps that may be worth negotiating.
For FedEx shippers who want to verify their invoice charges05Contract management
Parcel contract management includes tier compliance, analysis of annual rate changes, and amendment reviews before you sign. We track the terms that affect your shipping costs throughout the agreement.
For shippers who want ongoing checks on their carrier agreements06Shipping analytics
ebb Logic™ brings UPS, FedEx, DHL and LTL data into one shipping analytics portal. Track spend, surcharges, cost per package, dimensional weight, freight class and transit. We use that data to recommend changes and notify your team when costs or performance need attention.
For teams making network, packaging or carrier decisions07Freight and truckload
LTL and truckload rate agreements, accessorial schedules, and freight bill auditing, including the classification changes now in force.
For shippers with meaningful LTL or truckload volume08LTL contract negotiation
We negotiate LTL base rates, lane and class discounts, minimum charges, freight-all-kinds (FAK) provisions, fuel and accessorials. We use your shipment history to compare terms, then check invoices after the new agreement takes effect.
For shippers moving pallets on one or more LTL carriers09LTL freight audit
Our LTL freight audit checks rates, minimum charges, freight class, NMFC, billed weight, reweighs, fuel and accessorials. Every discrepancy is documented with the contract term and the calculation behind it, and our team files the claim that holds the carrier to the terms you agreed.
For shippers who want their LTL invoices checked10Modal optimization
Modal optimization compares parcel with LTL, express with ground, and national with regional carriers. ebb Logic™ prices each option from your own rates and shipment history, and our team turns the result into routing rules your shipping system can apply.
For shippers running parcel and freight side by side113PL and broker contracts
Fulfillment unit rates, storage and minimums, accessorial schedules, peak terms and escalators re-priced against your order profile, with the freight pass-through tested against what the carrier actually charges.
For shippers whose freight or fulfillment runs through a third party12UPS contract negotiation
We review your UPS agreement and shipping history to identify terms worth changing, then negotiate with UPS on your behalf. After the new agreement takes effect, we check your invoices to confirm that the agreed rates and discounts are being applied.
For shippers reviewing their UPS rates and terms13FedEx contract negotiation
Every priced term in the agreement, from base and earned discounts to minimums, DIM, surcharges, fuel, multiweight, returns and international pricing, modeled against your own shipment file so you know what each concession is worth before you sign, then verified on the invoices after.
For shippers negotiating, renewing or reviewing a FedEx agreementAdditional services
Claims filing
Loss and damage claims prepared, filed, and tracked to resolution, including the documentation requirements that get most claims denied.
For shippers writing off loss and damage as a cost of doing business02Warehousing
Warehouse and fulfillment partner sourcing, evaluated against your order profile and outbound shipping economics.
For shippers outgrowing their current footprint03Engineering services
We measure your order and throughput data, then design facility layout, slotting and material handling around what it shows.
For operations planning a move, an expansion, or an automation decision04Modeling and simulation
We model your distribution network so a decision like adding a site or moving inventory is tested before it is funded.
For network design and capital decisions05Finance automation
We automate how parcel and freight invoices are captured, coded and allocated, and ebb Logic™ checks the charges against your agreement before anyone approves payment.
For finance teams processing invoices by hand06Shipping and packaging supplies
Packaging supply sourcing, evaluated against dimensional weight exposure rather than unit cost alone.
For shippers whose package size increases their billed weight07Credit card processing
Merchant processing statement review and rate negotiation.
For merchants who have never had a processing statement auditedNot sure which one you need?
Send your agreement and we will recommend which services, if any, would help.
Or call 888-356-4421
Free, and no obligation. A written evaluation back inside 48 hours. No fee unless we find documented savings. How we handle your documents
- Your current agreement, any carrier
- One recent invoice, if you have one
- A written evaluation back inside 48 hours