About ebb Logistics
Based in Wilmington, North Carolina, we help companies drive down shipping costs through expert carrier contract negotiation and our proprietary parcel audit and analytics platform, ebb Logic™.
We negotiate with major carriers to reduce shipping costs upfront, then use ebb Logic™ to catch billing errors and provide industry-leading shipping insights.
We work for the shipper.
No carrier compensation
We receive no referral fees, volume payments or other compensation from carriers. Our clients pay us for the work we do on their behalf.
ebb Logic™, managed by our team
We use your existing billing files and manage the audit and analytics platform. Your team can review the results in the portal while we handle processing, findings and follow-up.
Negotiation and auditing together
Our team negotiates your agreement and uses ebb Logic™ to check the invoices that follow. You work with one firm for carrier discussions, billing reviews and shipping analysis.
Support after signing
We keep checking invoices, monitoring discount tiers and reviewing amendments after signing. We also estimate annual rate changes using your shipping history.
You work with the person doing the work
You can speak directly with the person reviewing your agreement.
A team with carrier experience.
Our team has worked at leading parcel carriers. That experience helps us understand how carrier agreements are priced, how requests are evaluated and which terms may be negotiable.
The people who review your agreement also handle the negotiation. They stay involved throughout the engagement.
About the CEO.
Ray Johnson
CEO of ebb Logistics, with twenty-five years of experience at UPS, including carrier pricing.
Logistics architecture, supply chain optimization and warehouse design
Ray Johnson, CEO of ebb Logistics, brings more than 30 years of experience in logistics architecture, supply chain optimization, transportation strategy, and warehouse design. He leads with a practical, results-driven approach spanning operational strategy, engineering, data intelligence, and execution.
Under his leadership, ebb Logistics helps businesses improve transportation performance, optimize warehouse operations, streamline processes, and achieve sustainable cost savings.
Our number one goal is to improve your relationship with your carrier. We are not trying to move anyone to a different carrier to chase a discount. We are trying to make the relationship better, and the bottom line with it.
What he works on directly.
- 01Contract review and negotiationRay reviews rates, discounts and other contract terms, then negotiates renewals and new agreements with carriers.
- 02Invoice auditHe reviews weekly billing against negotiated terms and follows up on errors, including incorrect delivery area charges, fuel calculations and minimum charges.
- 03Carrier strategyHe helps clients compare carriers and services by route and decide when a competitive bid would be useful.
Beyond logistics.
Ray believes business is ultimately about people: building relationships, earning trust, and understanding the challenges that businesses face. Outside of work, he enjoys fishing, boating, following sports, and connecting with people.
Ray also believes in giving back to those who have served our country. ebb Logistics supports Save 22, an organization dedicated to helping veterans navigate the challenges of daily life after military service.
For Ray, success is about more than improving operations or reducing costs. It is about building lasting relationships, making a meaningful difference, and delivering results that matter.
Request a free contract review.
Send your carrier agreement for a written review. We will explain potential savings and answer your questions at no cost.
Or call 888-356-4421
Free, and no obligation. A written evaluation back inside 48 hours. No fee unless we find documented savings. How we handle your documents
- Your current agreement, any carrier
- One recent invoice, if you have one
- A written evaluation back inside 48 hours